Leverage your investment in global application lifecycle technology with Kovair Services

You’ve taken the first step by acquiring the world’s best technology for managing globally distributed application development from Kovair. Now you have to make it work in your environment, customize the products to fit your processes and workflows, get everything configured so that your standards are a part of your lifecycle process, and learn how to best use the technology to achieve your unique goals.

To maximize your Kovair Global Lifecycle investment, we offer a range of services to get you started, help you adopt and learn new processes, and effectively manage the enterprise rollout.  Our concern is helping you to accelerate your ROI, so we offer set programs, and flexible tailored service options that address both your immediate requirements and long-term strategic goals.

We’ve studied global lifecycle management best practices.  In fact, we know exactly the things you’ll be going through and how to make best use of our technology in your environment because we’ve done it ourselves.  We not only created the leading global application lifecycle management technology but everyone at Kovair uses it everyday to manage our own development processes, so when we talk to you about what works and what doesn’t, you know we’re doing it from a wealth of hands-on experience, as well as from ideas learned from our many customer successes.

Our menu of service options includes:

Education Services
Choose from Introductory, Advanced (Admin) and Product Update Training classes to ensure you have the skills and knowledge required to get the most out of our products.

Professional Services
Professional services can be selected a la carte, or we can sit down with you and plan a custom program to address the most complex and strategic needs.  Our standard offerings include Implementation Support, Process and Tool Configuration, Mentoring, and Tool Customization, and we can also assist with organizational implementation and rollout strategies, integration with 3rd party products, and other technical services on a custom basis. All of our Professional Services engineers are experts with years of global application lifecycle management experience, in depth tool knowledge and a wide range of technical skills.

Product Support and Maintenance Services
Through our subscription service for Product Support and Maintenance Services, customers receive all software upgrades and maintenance patches, telephone hotline support, access to our support website, and remote diagnostic support services.